You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Rolana
3 years agoHelpful | Level 5
How long does it take to update file preview image (thumbnail) If document content is changed or new
Hello! Could you please help me? How long does it take to update file preview image (thumbnail) If document content is changed or new version of file was uploaded?
Rolana
Helpful | Level 5
Thank you very much! I missed that there is such section 😅
Greg-DB
3 years agoDropbox Staff
Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.
- Rolana3 years agoHelpful | Level 5
Greg-DB Is there a chance that some previews can be generated in 10 or more minutes after changes applied?
- Greg-DB3 years agoDropbox Staff
Rolana There's no particular guarantee on that. Can you clarify if something isn't working for you? For example, are you are seeing delays of 10 minutes in practice?
- Rolana3 years agoHelpful | Level 5
No, it works perfect now) I'm trying to implement logic of updating dropbox files preview dynamically (every time user makes some changes in file they must appear in my app) and I'm just preparing for unexpected situations
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,877 PostsLatest Activity: 12 months agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!