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Forum Discussion
Getting not_allowed error when requesting temporary_link
Hi, I am trying to fetch the temporary link of a file in my dropbox. I created a scoped app and the file is inside the application folder. I am able to list the files in the folder and sub fold...
Greg-DB
Dropbox Staff
Dropbox StaffA 'not_allowed' error from /2/files/get_temporary_link indicates:
not_allowed Void The user is not allowed to request a temporary link to the specified file. For example, this can occur if the file is restricted or if the user's links are banned.The help center article linked there has more information on link bans. You can contact support if you have any questions regarding the state of your account.
My account is not banned as I can still add/edit/delete files from my account. I am able to read the properties, add metadata to file and search metadata from file. But I am not able to create a temporary link.
- Greg-DB
A link ban would not impact the ability to read/add/edit/delete/search files or metadata. It only affects an account's links. So, the ability to read/add/edit/delete/search files or metadata does not indicate whether or not your account's links are banned.
- So what should be done to lift this ban? I want to get the temporary links of file uploaded in my app folder.
- Greg-DB
You can contact support for help regarding the state of your account.
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