Forum Discussion

Explorer | Level 4

2 years ago

error not showing at embed

Hi, I have an error displaying the embedded part, although I have followed the instructions correctly, but when I show the 1MB pdf file link, it can be displayed, but the pdf link is over 9mb but it ...

API

Preview

Hannah

Dropbox Staff

Hey tranvu, thanks for joining our Community here.

Would you mind giving us a bit more info on the issue you're facing?

What are you trying to accomplish? Does this have to do with previewing this PDF file?

And if so, where? On the Dropbox website or mobile app?

If you can send us some clarifications and also a screenshot of the error you mention, that would be really helpful.

Thanks!

tranvu

Explorer | Level 4

2 years ago

[link removed]

Hannah
Dropbox Staff
2 years ago
Thanks for the screenshots, tranvu.

Just to be clear, are you using the Dropbox API in order to embed the preview of the file to your website, or are you possibly trying to force a shared link to preview?
- tranvu
  Explorer | Level 4
  2 years ago
  I have a file on dropbox and want to show previous preview on web page. so I used the a shared link to embed the preview of the file to your website.
  thanks for your support
Jay
Dropbox Staff
2 years ago
Hi tranvu, when previewing the shared link, are you using the raw=1 link to force it to render in a browser?
- tranvu
  Explorer | Level 4
  2 years ago
  hi,
  I don't use raw in share link, I got the link directly from the copy link button.
  Note: I tried adding raw=1 or /s/raw to the share link but it still doesn't work (*dropbox.com/s/raw OR dropbox.com/s/..../file_name?raw=1)
  - Nancy
    Dropbox Staff
    2 years ago
    Hey tranvu! Sorry to jump in, too.
    
    You mentioned in the beginning of this thread that you followed some specific instructions. Can you please explain which steps you’ve taken exactly, so that we can isolate the issue further?
Greg-DB
Dropbox Staff
2 years ago
tranvu Thanks for the report! The team is currently working on an issue that may be causing this problem for you. I'll follow up here once I have news on that.