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moosterbaan's avatar
moosterbaan
Helpful | Level 6
4 years ago

Embedder error on iPhone browsers

I am using the dropbox embedder on my website. It works as expected except on iPhone devices. I have tried it on two different iPhones using the Safari, Chrome, and Firefox apps and they all have the same result:

When the page loads, there is a message shown asking the user to allow cookies. Tapping the Allow Cookies button seems to reload the embedder, but the message is always shown. I have tried checking the settings of the browser apps, but there is no setting to turn cookies on or off. I also tried deleting cached files and cookies in the browser. This was at one point working on iPhones, but I was just told that it stopped about 1 month ago.

Below is the message that is logged in the console:

 

www.dropbox.com/log/telemetry:1 POST https://www.dropbox.com/log/telemetry 403
Unrecognized Content-Security-Policy directive 'worker-src'.

add_events:1 POST https://www.dropbox.com/2/event_logging/add_events?t=nkgw44qiKE1BDJTFf2rFy53gUP6WMLFqsUeGPH8-oJM 401
add_events:1 POST https://www.dropbox.com/2/event_logging/add_events?t=nkgw44qiKE1BDJTFf2rFy53gUP6WMLFqsUeGPH8-oJM 401
www.dropbox.com/2/client_metrics/record:1 POST https://www.dropbox.com/2/client_metrics/record 401
www.dropbox.com/2/users/get_current_account:1 POST https://www.dropbox.com/2/users/get_current_account 401
www.dropbox.com/2/previews/get_preview_data_batch:1 POST https://www.dropbox.com/2/previews/get_preview_data_batch 401
www.dropbox.com/dropins/log_event:1 POST https://www.dropbox.com/dropins/log_event 403
www.dropbox.com/dropins/log_event:1 POST https://www.dropbox.com/dropins/log_event 403
www.dropbox.com/2/previews/get_preview_data_batch:1 POST https://www.dropbox.com/2/previews/get_preview_data_batch 401
www.dropbox.com/log/telemetry:1 POST https://www.dropbox.com/log/telemetry 403

 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report. For reference, can you let me know:

    • Do you have the "Prevent Cross-Site Tracking" setting in Settings.app > Safari enabled?
    • Are you placing the Embedder inside an iframe?
    • moosterbaan's avatar
      moosterbaan
      Helpful | Level 6
      • Prevent Cross-Site Tracking was enabled by default. I tried disabling it, clearing the data, and closing safari then trying it again. The result was the same.
      • No, I am not using an iframe. Below is my relevant code:
        <html>
        <head runat="server">
        <script type="text/javascript" src="https://www.dropbox.com/static/api/2/dropins.js" id="dropboxjs" data-app-key="myKey"></script> </head> <body> <form runat="server"> <div class="row-container"> <a id="theFrame" class="row" style="height: 100%"></a> </div> </form> </body> </html> <script type="text/javascript"> let urlParams = new URLSearchParams(window.location.search); if (urlParams.has('Link')) { let element = document.getElementById('theFrame'); Dropbox.embed({ link: link }, element); } </script>

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