We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

superheroEK's avatar
superheroEK
Explorer | Level 4
2 years ago

Dropbox embedder

Hi, i'm using the new dropbox embedder. I've made the folder as shared folder. But inside the folders, I have also sub folders. The issue is the sub folders cannot be accessed. How to fix this ? Error message: 

Owner hasn’t granted you access to this link

  • Greg-DB's avatar
    Greg-DB
    2 years ago

    superheroEK Thanks, that's helpful. I've looked into your Embedder setup, and I see this is failing because of the use of a type of shared link not meant for use with the Dropbox Embedder.
     
    Specifically, your Embedder is configured with an "edit" shared link (with "/scl/fo" in the URL), however the Embedder is meant for use with "view" shared links (with "/sh" in the URL).
     
    I'll ask the team to see if we can update the Embedder to fully support edit links like that, but to avoid these issues, please replace the edit link with a view link. You can find information on creating shared links here.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi superheroEK, thanks for messaging the Community.

     

    Could you clarify what you mean by the Dropbox embedder? 

     

    Are you referring to using the API to access Dropbox?

     

    This will help me to assist further!

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,877 PostsLatest Activity: 12 months ago
325 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!