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Forum Discussion
miago
5 years agoExplorer | Level 3
Dropbox authentication error with UpdraftPlus from Wordpress
I have been using the Remote Storage option from within the UpdraftPlus plugin in Wordpress to keep backups on my dropbox account for several years. After moving my website to a new provider, the upl...
- 5 years ago
Thanks! That's helpful. It looks like you are getting an empty response body from the Dropbox API. We'll look into it.
miago
Explorer | Level 3
The problem is an error that Dropbox returns as a result of a curl_exec call.
I am only using the basic functionality of UpdraftPlus. There is no support provided for non-paying customers. I guess I am out of luck then and have to give up using Dropbox for this feature?
Greg-DB
5 years agoDropbox Staff
miago The 'BadRequestException' seems to indicate you're getting a 400 error from the Dropbox API. Are you able to print out the response body itself? It generally should contain a more useful error message. Or, please let me know if the response body is actually empty. Thanks!
- miago5 years agoExplorer | Level 3
Thanks Greg for the hint!
Indeed, a 400 error is returned. I called $response = curl_exec($handle); and then printed $response.
This is what I got:
HTTP/1.1 400 Bad Request content-length: 0 connection: close
Not sure what this means. Does it help?
Btw: I also installed on a separate part of the webserver a clearn wordpress install with the same plugin. The error persisted. This tells me the issue is either with Dropbox (something wrong with my account?) or with my host (some configuration error?).
But no idea how to proceed from here...
- Greg-DB5 years agoDropbox Staff
Thanks! That's helpful. It looks like you are getting an empty response body from the Dropbox API. We'll look into it.
- miago5 years agoExplorer | Level 3
Not sure if you just fixed it or the problem solved itself. Anyway, without any further change from my side, the issue (for now) seems to be gone).
I will report back if it reoccurs. Thanks!
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