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Forum Discussion
LuckyDuke
8 years agoExplorer | Level 3
Creating a ZAP that moves a file from a https accessibale folder to dropbox
When the zap towards dropbox starts it returns a error stating: Bargle. We hit an error creating a file. :-( Error:
bad handshake: Error([('SSL routines', 'SSL3_GET_SERVER_CERTIFICATE', 'certificate verify failed')],)
It seems that dropbox can't connect to the provided url where the file is situated whilest a browser can show it without any issue.
Does anybody knows what's happening here?
Creating a file in dropbox with the same connection works fine.
- Thanks! That's helpful. It looks like the issue here is that the certificate chain for https://pdforms.px.be is incomplete:
https://www.ssllabs.com/ssltest/analyze.html?d=pdforms.px.be&hideResults=on
That being the case, the Dropbox servers can't verify the connection. (They work differently than your browser.) If you're the administrator for the SSL/TLS configuration for that site, you'll need to update the certificate configuration for it, otherwise you'll need to ask the administrator to do so.
- Greg-DBDropbox StaffIt looks like you're trying to integrate with Dropbox via Zapier. We can't offer support for Zapier itself, as it's made by a third party, but we'll be happy to look into this on the Dropbox side of things.
Can you provide steps to reproduce the issue or relevant code, as well as a sample URL that produces this issue? Thanks in advance!- LuckyDukeExplorer | Level 3
This is the url that has to be placed in one of my dropbox folders…
I can see it from within a browser but it gives an error in the dropbox part of zapier
- Greg-DBDropbox StaffThanks! That's helpful. It looks like the issue here is that the certificate chain for https://pdforms.px.be is incomplete:
https://www.ssllabs.com/ssltest/analyze.html?d=pdforms.px.be&hideResults=on
That being the case, the Dropbox servers can't verify the connection. (They work differently than your browser.) If you're the administrator for the SSL/TLS configuration for that site, you'll need to update the certificate configuration for it, otherwise you'll need to ask the administrator to do so.
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