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Forum Discussion
jpimbema
8 months agoExplorer | Level 4
Clicking files in embedded Dropbox leads to registration screen instead of direct download
We have embedded Dropbox onto our website in an iframe: [Removed as per Community Guidelines] We produce a Dropbox read only share link to include in the embed code.
For some folders we get a shar...
Greg-DB
Dropbox Staff
Thanks for the report! While the Embedder isn't part of what we call the "API", it is a developer tool so I've moved it to the Developers section.
Anyway, this is a known issue with using this type of link in the Embedder. We're looking into it and I'll follow up here once I have an update.
Здравко
8 months agoLegendary | Level 20
Greg-DB, Let me add something here. Yes, there was issue related to Dropbox Embedder itself ("was" because the current one is different and fully covers/blurs the previous, so no very clear - the issue me and you discussed above is now invisible). The current issue is Dropbox core issue! This issue affects everything. It's easy to reproduce - just create some shared link (to either file or folder) and after open it in web browser in incognito mode try download the content of a file (directly or indirectly pointed there). What is going on? This is neither API, Embedder, or any other developer tool issue. Even more: for Dropbox shared link to folder, try navigate inside (again in browser, but the same is reproducible in API and Embedder) and copy link to something inside (either file or folder). What does happen when you close the current browser and try open the link, just copied, in new window (again in incognito mode)? Does it open the desired target? 🤷 or not exactly 🙋....
As seems, somebody has created new mess/bug. Why when is something going to be roll out, it's not tested carefully enough in advance?! 🤦 Such a hurrying up leads to issues... I believe most user don't meet this still, but soon the complains will rain.
- Greg-DB8 months agoDropbox Staff
Здравко Thanks for the note. Just to make sure I'm reproducing the same thing you are, can you clarify what happens in your testing when you say "try download the content of a file (directly or indirectly pointed there). What is going on?"? What result do you get?
For reference, when I try that currently, I get an option to either "Log in or sign up" or "Or continue with download only", and that "Or continue with download only" option does successfully download the file for me. (And for comparison, when clicking on a file in the Embedder I instead get the registration screen, without the option to download the file, as described in the original post here.)
- Здравко8 months agoLegendary | Level 20
Oops... sorry. Before there was copy link feature... I by mistake tried copy to account, but the rest is the same.
.... Note also that in the popup is not the file name, but the shared folder name! Even when I fetch the file link (using either the page code or API), replacing dl=0 to dl=1, leads downloading entire folder (zip file), not the actual file the link points to.
Try play with:
Is the resulting link usable for something?
- Greg-DB8 months agoDropbox Staff
Здравко The URL to a particular file, with the file in the path of the URL, should point to the file in particular, and support downloading just that file in particular when using dl=1. I tried that and it did work for me.
Note though that it's possible to get a different URL when just viewing a particular file from its parent folder, which would still refer to the folder, and so would download the entire folder when using dl=1.
Here's a sample of the two different cases I just tried:
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