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Beep92's avatar
Beep92
Explorer | Level 4
8 years ago

Change E-mail Subject

Hello, 

 

Hoping someone can help me. 

 

When I create a new shared link, via API, I get a newly generated (unique) link.

 

Works great - however, is it possible to edit the automated E-mail's subject?

 

Right now, when creating a new link, the admin gets an e-mail with the subject, that starts with: 

 

"You created a new file request for"...

 

I need to add something in the front of this subject (see bolded part), ie:

 

"[#11111]You created a new file request for"...

 

Is this possible? It's essential due to our ticketing system, which requires this or else a new ticket would be created everytime a client uploads / downloads files, and this is something we want to avoid.

 

Any help is apprecaited. 

 

Regards

 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    No, it's not possible to customize these emails, but I'll pass this along as a feature request.

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