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lorenzomilesi's avatar
lorenzomilesi
Helpful | Level 5
8 months ago

Cannot authorize desktop app, desktop/oauth2 always return 500

Hi. I've a weird issue with a single Dropbox installation: I'm unable to authorize the desktop app. I tried resetting cache several times, changing browser, whatever...  I also tried different wi...
API
  • Greg-DB's avatar
    Greg-DB
    8 months ago

    lorenzomilesi This should be working again now. Please try again and let us know if you're still seeing any issues. Thanks!

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff

Server-side errors like this can be transient; can you try again to check if you're still seeing this issue?

 

If you are still seeing this, can you try reloading the page several times with the browser developer tools open, and copy and share several (say 5-10) 'X-Dropbox-Request-Id' response header values from the network tab for the /oauth2/authorize request? Thanks in advance!

lorenzomilesi's avatar
lorenzomilesi
Helpful | Level 5
8 months ago

Hi Greg, thank you for the reply. Here they are, all error 500

 

171d3fa765fc4807ba8bd45405fe16e1

c35bc3ebdc4f458ba623c5dbee875215

04cf146ab2384011943286b7f95be748

b2aaaad828154581a5734fa6b60963ee

382d4ab6551f48bf9ed1f962c6c124e8

ead96ee4b18041e89e517bff88dd9c9e

5e00c9fcc154492397ff873d0c59559a

20ce3934b86143b2a3d096920b4a3662

fa0c1ca2574044e3a990713f31babc1a

dda1c985c5f640ceac4ccc3c35b5dc89

85ae9d90001c4002a5c48d168d446983

c96d095247bc4915a90385a750cac098

df674da0a8d44898b70129c54b0cd596

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