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REL_IT's avatar
REL_IT
Explorer | Level 3
10 months ago

500 on Approving Request Access to Shared link with invite only option

Hi,

 

I have a folder A which is created programmatically in Dropbox by a user A using my application. (Dropbox SDK )

Now if i create a link via using the rectangular icon with arrow with Invite only permission and can view privilege. Now when the user clicks request access button shown when clicking on the link Iam getting a Approve request. SO from my Dropbox web app im approving the request and facing a 500 error. Screenshot attached

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey REL_IT - sorry to hear about this.

     

    Could you let us know if the error persists after clearing your browser's cache or on another browser too?

     

    Also, is this issue related to your other post perhaps?

     

    Keep me posted! 

    • REL_IT's avatar
      REL_IT
      Explorer | Level 3

      Iam thinking about one more solution but i am facing bottle neck there. My App is using Dropbox sdk and also a long lived access token which is already stopped by dropbox for new generation. 

       

      My app also has share.write access as well in the admin console. But still when i try to create a link using createsharedlinkwithsettings method iam facing the following error "{"error":{".tag":"missing_scope","required_scope":"sharing.write"},"error_summary":"missing_scope/"}
      " .

       

      Note: APP is currently in production and in use and cant risk the loss of or forcing the current  long lived access token to expire by doing some action. So I'm stuck at that level else i would at least run a scheduler to generate link for a list of the folders atleast i need. Walter 

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        REL_IT A 'missing_scope' error indicates that while the app is permitted to use that scope, the particular access token you're using to make the API call does not have that scope granted. Also, be aware that just adding a scope to your app via the App Console does not retroactively grant that scope to existing access tokens or refresh tokens.

        That being the case, to make any API calls that require that scope, you'll need to re-authorize the app to get a new access token (and refresh token, if being used) with that scope. Refer to the OAuth Guide and authorization documentation for more information.

         

        Updating the scopes on an app or creating new access tokens would not impact or expire existing long-lived access tokens.

         

        For help with any 500 errors on the Dropbox web site itself, please contact support.

    • REL_IT's avatar
      REL_IT
      Explorer | Level 3

      I didnt get any resolution related to other post. Iam trying to atleast invite or make people join to access the same.

       

      You mean asking to clear cache before approving or from the user's end who is requesting.